U62090TS2026OPC209682 · GSTIN 36AALCV7757R1Z2These Terms of Service ("Terms") govern your use of the website vensyam.com, the software platforms we host, and the development, hosting, integration, and support services we provide ("Services"). By accessing our website or engaging us for Services, you agree to be bound by these Terms.
You must be at least 18 years old and authorised to bind your organisation. By accepting a quotation, signing a Statement of Work ("SOW"), or paying an invoice, you accept these Terms together with the relevant SOW, which together form the agreement between us.
Each engagement is governed by a written SOW that specifies deliverables, timelines, acceptance criteria, milestones, and fees. Variations require a written change request signed by both parties. Quotations are valid for 30 days from issue unless stated otherwise.
Subject to full payment of all fees, custom-developed deliverables specifically commissioned under an SOW are assigned to the Client. We retain ownership of pre-existing tools, frameworks, libraries, generic modules, and know-how used in the engagement. We may use anonymised, non-confidential learnings to improve our practice.
Each party agrees to keep confidential all non-public business, technical, and financial information disclosed by the other party in connection with the engagement, and to use such information solely for the purpose of performing this agreement, for a period of three years from the end of the engagement.
We will perform Services in a professional and workmanlike manner consistent with industry standards. We will correct, at no additional cost, defects in the deliverables reported in writing within 30 days of delivery, provided the deliverables have not been modified by anyone other than us.
Except as expressly set out in these Terms, the Services are provided "as is" and "as available". We disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.
To the maximum extent permitted by law, our aggregate liability for any claim arising out of or related to these Terms or the Services shall not exceed the fees paid by you to us in the three (3) months immediately preceding the event giving rise to the claim. Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.
Each party shall indemnify the other against third-party claims arising from its breach of these Terms, infringement of intellectual property rights, or wilful misconduct, subject to prompt notice and reasonable cooperation by the indemnified party.
Engagements continue until the SOW is fulfilled or terminated. Either party may terminate for material breach if not cured within 30 days of written notice. On termination, you will pay for Services rendered up to the termination date and accept transfer of completed deliverables paid for.
Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including acts of God, government action, war, terrorism, internet outages, or pandemics, provided the affected party gives prompt notice and works to resume performance.
These Terms are governed by the laws of India. Subject to the arbitration clause below, the courts of Hyderabad, Telangana, India shall have exclusive jurisdiction over disputes.
Any dispute arising out of these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, the dispute shall be referred to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996, with the seat of arbitration at Hyderabad and proceedings conducted in English.
We may update these Terms from time to time. Changes apply prospectively from the date posted on our website. Continued use of our Services after changes constitutes acceptance of the revised Terms.
For questions about these Terms, write to [email protected].